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Knowledge governance and innovation ambidexterity in the platform context: exploring the role of knowledge transformation Journal of Knowledge Management (IF 6.6) Pub Date : 2025-02-11 Qian Zhou, Shuxiang Wang, Liya Wang, Wei Xu
Purpose Open innovation platform has become an effective field through which enterprises can acquire valuable knowledge for incremental and breakthrough innovation. However, as more entities join the innovation platform, the knowledge activities in the platform ecosystem are now facing higher complexity and vulnerability due to the differences in the knowledge demands as well as conflicting interest
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Cultural drivers behind employees neutralizing deviant information systems security behaviors Journal of Knowledge Management (IF 6.6) Pub Date : 2025-02-10 Yimer Mohammed, Merrill Warkentin, Tibebe Beshah
Purpose This study aims to investigate how cultural factors – specifically power distance (PD) and uncertainty avoidance (UA) – affect employees’ use of neutralization techniques to rationalize deviant information systems (IS) behaviors. The goal is to enhance strategies for managing insider threats and improving security policies. Design/methodology/approach A cross-sectional survey was used to examine
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Cross-border interpersonal knowledge sharing within the MNE: does intra-MNE competition hinder or facilitate it? Journal of Knowledge Management (IF 6.6) Pub Date : 2025-02-06 Himadree Phookan, Revti Raman Sharma
Purpose The existing literature presents mixed findings on how intra-multinational enterprise (MNE) competition affects cross-border interpersonal knowledge sharing; some studies indicate that it hinders, while others suggest that it facilitates, such exchanges. The purpose of this study is to address this issue by proposing and testing the U-shaped curvilinear effects of intra-MNE competition on cross-border
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Strategic adaptation in the electric vehicle supply chain: navigating transformative trends in the automobile industry Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-02-03 Attique ur Rehman, Muhammad Shakeel Sadiq Jajja
Purpose This paper aims to explore the evolution of the electric vehicles (EVs) supply chain eco-system from the lens of economy, enterprises, environment and strategy. The paper highlights the opportunities and gaps in the supply chains of EVs and further explores the evolution of the EV supply chain in the context of Asia, and other developing regions, which are transitioning towards sustainable
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How and when does enterprise social media usage threaten employees’ thriving at work? An affective perspective Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-01-30 Yi Li, Renjing Liu
Purpose The impact of enterprise social media (ESM) on employees is not always beneficial. The constant connectivity of ESM can trigger emotional issues, threatening employees' psychological states. This study aims to explore the potential risks of ESM usage on thriving at work by examining how ESM usage affects thriving and for whom this relationship is amplified. Design/methodology/approach Drawing
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Bridging role conflict and active lurking: the role of transformational leadership in B2B online communities Journal of Knowledge Management (IF 6.6) Pub Date : 2025-01-28 Mai Nguyen, Felix Septianto, Gopal Das, Ashish Malik
Purpose In the turbulence of a business-to-business (B2B) environment, employees often face role conflict as the result of changes in task allocations due to work requirements. This research uses organizational role theory to investigate the impact of role conflict on active lurking in B2B online communities. Active lurking, defined as the behavior of seeking information and acquiring knowledge without
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Resilient supply chains: advancing technology integration with pre- and post-disruption technology roadmap Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-01-29 Bhavesh Bhatnagar, Vijaya Dixit
Purpose Industry 4.0 (I4.0) technologies are pivotal in enhancing supply chain resilience (SCRES). The extant literature identifies multiple antecedents of SCRES. However, the holistic impact of I4.0 technologies on all the antecedents of SCRES has not been rigorously studied. Practising managers have a limited understanding of the interrelationship of these technologies and their impact on each SCRES
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A framework for nurturing champions of digital innovation Inf. Syst. E-Bus. Manage. (IF 2.3) Pub Date : 2025-01-26 Svea Horstmann, Katharina Drechsler, Leona Chandra Kruse
Information Systems (IS) champions enthusiastically promote a digital innovation project throughout its development by obtaining the necessary resources. These individuals shape the innovativeness of an organization, as they initiate digital innovation projects and lead them toward successful completion. We still know little about how these champions can be identified and nurtured in organizations
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Decentralized autonomous organization in built environments: applications, potential and limitations Inf. Syst. E-Bus. Manage. (IF 2.3) Pub Date : 2025-01-26 Reachsak Ly, Alireza Shojaei
The operations of built environment-related sectors are often run on centralized organizational structures. This centralized approach could lead to operational challenges that restrict efficiency, hinder transparency, and misalign with the community’s interests. The emergence of decentralized autonomous organization (DAO) presents a promising avenue for addressing these issues by leveraging blockchain
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Emotional resources and knowledge management: a gender perspective on human-centric innovation amidst crises Journal of Knowledge Management (IF 6.6) Pub Date : 2025-01-23 David Bruce Audretsch, Dafna Kariv
Purpose This paper aims to advocate for a paradigm shift that prioritizes a human-centered approach in the pursuit of innovation during crises, urging a departure from the prevailing dominance of the technology-centric approach. The incorporation of emotional capabilities as a dynamic capability is posited as a pivotal contribution, in harmony with the tenets of Society 5.0 and imperative for establishing
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Boosting crowdfunding via knowledge ecosystems: an exploratory analysis through a bibliometric literature review Journal of Knowledge Management (IF 6.6) Pub Date : 2025-01-22 Antonio D'Amato, Giuseppe Festa, Demetris Vrontis, Jens Mueller, Matteo Rossi
Purpose This study aims to highlight the fundamental elements about the potential knowledge ecosystems underlying the crowdfunding environment, providing a tentative analysis of the state of the art and suggesting a possible research agenda. Design/methodology/approach Based on a sample of 51 papers retrieved from the Web of Science (WOS) database, the investigation, implementing a bibliometric literature
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Factors influencing platform owners’ seller control choices in E-marketplaces Inf. Organ. (IF 5.7) Pub Date : 2025-01-21 Shraddha Danani, Abhishek Behl, Nakul Gupta
Operating as micro-economies, electronic marketplace (EM) platforms connect numerous consumers and sellers and facilitate value-creating interactions. However, EM platform providers (platform owners)/ have limited authority over independent sellers, who often connect with several platforms, referred to as multihoming behaviors. An effective control portfolio serves as a crucial tool for owners to influence
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Performance motivation and knowledge hiding: exploring the role of moral disengagement in education sector Journal of Knowledge Management (IF 6.6) Pub Date : 2025-01-21 Chitresh Kumar, Neha Garg, Asim Talukdar, Anirban Ganguly
Purpose This paper aims to study the adverse effects of performance motivation and goal setting. The study investigates the unethical behavior of knowledge hiding that requires moral disengagement. The research further investigates the influence of performance motivation on knowledge hiding, along with investigating the mediating effect of moral disengagement. Design/methodology/approach Structural
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Exploring sustainability in start-ups: the impact of knowledge management on achieving sustainable goals Journal of Knowledge Management (IF 6.6) Pub Date : 2025-01-21 Simona Alfiero, Enrico Battisti, Niccolò Nirino, Armando Papa
Purpose This study aims to investigate how knowledge management (KM) influences the achievement of sustainable objectives in new ventures, considering the mediating roles of board composition and financial performance. Design/methodology/approach This study considers primary and secondary data from 177 Italian start-ups. Data collection involved a standardized questionnaire to assess KM processes and
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Orchestrating the digital symphony: the impact of data-driven orientation, organizational culture and digital maturity on big data analytics capabilities Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-01-21 Maria Orero-Blat, Daniel Palacios-Marqués, Antonio L. Leal-Rodríguez
Purpose This study aims to explore the factors that influence the development of big data analytics capabilities (BDAC) in organizations, an area that has received limited attention in the academic literature. Design/methodology/approach Employing partial least squares structural equation modeling, this research scrutinizes the interconnections between various antecedents and BDAC. Notably, it examines
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Entrepreneurial orientation and sustainable business model innovation through technology transfer. A study of SMEs leadership in knowledge-based economies Journal of Knowledge Management (IF 6.6) Pub Date : 2025-01-17 Diana Korayim, Aqueeb Sohail Shaik, Reeti Agarwal, Shivinder Nijjer, Pasquale Sasso
Purpose The purpose of this study is to examine the connections between knowledge-based economies, entrepreneurial orientation (EO), sustainable business model innovation and technology transfer (TT). This study specifically investigates whether TT might foster EO and long-term business model innovation in small and medium-sized enterprises (SMEs). This study focuses on economies that are knowledge-based
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Corrigendum to “The impact of platform business models on the valuations of unicorn companies” [Information and Organization 34 (2024)] Inf. Organ. (IF 5.7) Pub Date : 2025-01-16 Michael A. Cusumano, Annabelle Gawer, David B. Yoffie, Sarah von Bargen, Kwesi Acquay
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Leveraging social media data in knowledge management to identify noncompliance: insights from the foodservice industry Journal of Knowledge Management (IF 6.6) Pub Date : 2025-01-17 Carmen Kar Hang Lee
Purpose Social media data contains a wealth of content related to customers’ reactions to, and comments on, firms’ performance. Through the lens of signaling theory, this paper aims to investigate the use of social media data as a knowledge resource in communicating firms’ noncompliance risk to regulatory agencies. Design/methodology/approach This paper proposes a two-step social media analytics framework
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Design thinking in action: a quantitative study of design thinking practices in innovation projects Journal of Knowledge Management (IF 6.6) Pub Date : 2025-01-15 Claudio Dell’Era, Stefano Magistretti, Marina Candi, Mattia Bianchi, Giulia Calabretta, Ileana Stigliani, Roberto Verganti
Purpose Design thinking is widely recognized as an effective problem-solving approach in the professional and academic world, albeit with varying interpretations. It has been studied in multiple forms – as a tool, a practice, a skill and a mindset – leading to ongoing debates about its fundamental nature. This study aims to explore the use of design thinking in practice and determine how its application
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Developing a decision tree to improve a maturity model’s usability: an example for digital work maturity Inf. Syst. E-Bus. Manage. (IF 2.3) Pub Date : 2025-01-13 Pooria Jafari, Amy Van Looy
The growth of today’s digitalization trend goes along with an active and influential role of other fundamental factors in organizational development (e.g., people, processes). Excelling in these factors boosts efficiency and helps achieve strategic goals, for which support is needed. In recent years, studies concentrate on organizational maturity to describe (and sometimes prescribe) how to gradually
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SOPA: a framework for sustainability-oriented process analysis and re-design in business process management Inf. Syst. E-Bus. Manage. (IF 2.3) Pub Date : 2025-01-08 Finn Klessascheck, Ingo Weber, Luise Pufahl
Given the continuous global degradation of the Earth’s ecosystem due to unsustainable human activity, it is increasingly important for enterprises to evaluate the effects they have on the environment. Consequently, assessing the impact of business processes on sustainability is becoming an important consideration in the discipline of Business Process Management (BPM). However, existing practical approaches
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Unraveling the dynamics of supervisor-subordinate knowledge sharing: a study of South Korean police officers Journal of Knowledge Management (IF 6.6) Pub Date : 2025-01-07 Ji Hoon Lee, Ye Dai, Sina Eslamdoust, Min-Sik Lee
Purpose This study aims to investigate the influence of supervisor knowledge sharing on the task performance and the overall evaluation of employees in the context of supervisor-subordinate relationships, a prevalent yet underexplored mode of knowledge transfer. Design/methodology/approach Drawing on the social exchange perspective, we propose a framework integrating supervisors’ self-sacrificial leadership
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Leveraging temporary teams for international opportunity creation on digital platforms Inf. Organ. (IF 5.7) Pub Date : 2025-01-06 Kateryna Kryzhanivska, Teemu Tuomisalo, Kirsimarja Blomqvist, Olli Kuivalainen
Companies worldwide increasingly leverage digital platforms to sell, innovate, and collaborate. Despite the global pool of resources available on digital platforms and the known benefits of information, knowledge, and networking, the international entrepreneurship literature has accorded limited attention to the role of time, temporality, and digital context in international opportunity creation. Drawing
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Evolving “affordances” and “constraints” in mobile payment use: a?study of Indian micro-enterprises’ UPI adoption process Journal of Enterprise Information Management (IF 7.4) Pub Date : 2025-01-01 Mayank Kumar, Jang Bahadur Singh, Sujeet Kumar Sharma
Purpose This research aims to uncover how the adoption process of a mobile payment solution unfolds in its local use. We examined micro-enterprises’ adoption of UPI-based payment system in India. Design/methodology/approach We employed an ethnographic approach to study the micro-entrepreneurs’ daily practice and adopted a relational ontology to conduct an “in-practice” enquiry of the UPI payment adoption
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Agency Inf. Organ. (IF 5.7) Pub Date : 2024-12-31 Theodore R. Schatzki
This essay urges researchers to respect differences among the agencies of different kinds of entities as well as among types of “distributed agency” understood as the agentic character of combinations of entities and events. In opposition, moreover, to the strong approach to sociomateriality in IS, the essay holds that most nexuses to which human people are integral aggregate the different agencies
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The impact of social support on individual health knowledge creation in online patient communities: the mediating role of attitude Journal of Knowledge Management (IF 6.6) Pub Date : 2024-12-31 Haibao Zhao
Purpose This study aims to explore the impact mechanism of social support on individual health knowledge creation among users in online patient communities, guide and promote the creation of health knowledge and provide insights into managing online patient communities. Design/methodology/approach A theoretical model was constructed by integrating social impact and social support theories. Data were
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Fostering open innovation in SMEs: the crucial role of high-performance working systems and the mediating influence of innovative work behaviour Journal of Knowledge Management (IF 6.6) Pub Date : 2024-12-31 Elona ?era, Gentjan ?era, Jana Mato?ková, Valentina Ndou, Ale? Gregar
Purpose Owing to the growing importance of human resource practices (HRM) and open innovation (OI) in small and medium enterprises (SMEs) context, the purpose of this paper is to investigate the effect of high-performance working systems (HPWS) on inbound and outbound open innovation in SMEs through the mediating role of innovative work behaviour (IWB). Using ability-enhancing, motivation-enhancing
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Hearing faculty members’ voice: a gendered view on knowledge sharing Journal of Knowledge Management (IF 6.6) Pub Date : 2024-12-26 Elahe Hosseini, Pantea Foroudi, Slimane Ed-Dafali, Aidin Salamzadeh
Purpose The effects of gendered views on employee voice are of great importance for knowledge sharing within public universities. Yet, they are still neglected by current human resource management and entrepreneurship literature. While strengthening themselves by reinforcing the strengths and opportunities, public universities can generate entrepreneurial opportunities through various knowledge-sharing
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Artificial intelligence (AI)-augmented knowledge management capability and clinical performance: implications for marketing strategies in health-care sector Journal of Knowledge Management (IF 6.6) Pub Date : 2024-12-25 Pradeep Kumar
Purpose This study aims to explore the constituents of artificial intelligence (AI)-augmented knowledge management (AIKM) capability and its impact on clinical performance (CP) in the health-care sector. It further examines the mediating role of absorptive capacity (Abs Cap) and discusses the implications of these findings for marketing strategies, highlighting how enhanced CP through AIKM can lead
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Digital innovation sourcing through entrepreneurial storytelling: Insights from Pebble time's crowdfunding success Inf. Organ. (IF 5.7) Pub Date : 2024-12-24 Vasili Mankevich, Sanja Tumbas, Jonny Holmstr?m
Digital innovation is an open collaborative process that involves many contributors for creating digital products and services. Entrepreneurs continuously engage with various external actors during their venture's lifecycle, utilizing these interactions to source opportunities, knowledge and resources, while shaping the project vision. However, the mechanisms governing digital innovation sourcing remain
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Past, present and future of AI in marketing and knowledge management Journal of Knowledge Management (IF 6.6) Pub Date : 2024-12-18 Reza Marvi, Pantea Foroudi, Maria Teresa Cuomo
Purpose This paper aims to explore the intersection of artificial intelligence (AI) and marketing within the context of knowledge management (KM). It investigates how AI technologies facilitate data-driven decision-making, enhance business communication, improve customer personalization, optimize marketing campaigns and boost overall marketing effectiveness. Design/methodology/approach This study uses
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Enhancing organizational sustainable performance through green innovation: the roles of knowledge application, government policy, and green market orientation Journal of Knowledge Management (IF 6.6) Pub Date : 2024-12-19 Ngan Thi Thanh Nguyen, Phuong Van Nguyen, Demetris Vrontis, Ngan Thi Thanh Vo
Purpose This study aims to investigate the influence of knowledge application, government policy and green market orientation (GMO) on organizational sustainable performance in Vietnam, with a particular focus on the mediating role of green innovation in these relationships. Design/methodology/approach Data were collected from 253 Vietnamese organizations using purposive random sampling and manager-administered
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Innovation capability and R&D performance of organizations: moderating role of industry–academic knowledge transfer Journal of Knowledge Management (IF 6.6) Pub Date : 2024-12-17 Vinod Kumar, Sachin Kumar, Ranjan Chaudhuri, Sheshadri Chatterjee, Demetris Vrontis, Saeedeh Rezaee Vessal
Purpose This study aims to examine how an organization’s innovation capability could influence research and development (R&D) performance. It also investigates if industry–academic knowledge transfer has a moderating relationship between organizational innovation capability and exploration and exploitative innovation in improving the R&D performance of the organizations. Design/methodology/approach
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A study of c-suite leaders’ individualistic and collectivistic decision-making styles: elaborating on leaders’ efficacy during crises Journal of Knowledge Management (IF 6.6) Pub Date : 2024-12-11 Anjali Bansal, Damini Saini, Muhammad Zafar Yaqub, Pragya Gupta
Purpose This study investigated leaders’ decision-making during crises. Using grounded theory research, we explored whether leaders’ use of either individualistic or collectivistic decision-making styles is based on the context of a crisis. In addition, the authors looked into the components of building leaders’ efficacy during a crisis event and gauged their attitudinal and behavioral reactions to
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Enterprise risk management effects on information systems-enabled strategic enterprise management: amplifying firm performance through strategic momentum and strategic flexibility in?BRICS economies Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-12-06 Adilson Carlos Yoshikuni, Rajeev Dwivedi, Claudio Parisi, Jose Carlos Tiomatsu Oyadomari, Ronaldo Gomes Dultra-de-Lima
Purpose Enterprise Risk Management (ERM) is a strategy and approach that enables organizations to manage risk strategically from a systems standpoint. The ERM assists businesses in structuring their systems to generate strategic flexibility (SF), which leads to increased firm performance (FP) through strategic enterprise management (IS-SEM) and strategic momentum (SM). Design/methodology/approach The
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The impact of knowledge attributes and life cycle on the evolution of emerging technology innovation network: a TERGM analysis Journal of Knowledge Management (IF 6.6) Pub Date : 2024-12-03 Yaqin Liu, Qian Yu, Jing Li
Purpose This study aims to explore the factors influencing the evolution of emerging technology innovation network (ETIN) in combination with the key attributes and life cycle of emerging technologies, particularly the impact of multiple knowledge attributes and technology life cycle on the ETIN evolution. Design/methodology/approach This study collects 5G patent data and their citation information
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Digital technologies exacerbating mission drift in microfinance institutions: Evidence from India Inf. Organ. (IF 5.7) Pub Date : 2024-11-30 Nidhi S. Bisht, Ernesto Noronha, Arun Kumar Tripathy
Digital technologies (DTs) are increasingly recognized as crucial in addressing social issues related to inequality and enhancing the well-being and agency of socially marginalized groups. We however, provide evidence that, instead of alleviating social inequalities, use of DTs (re)produced and exacerbated these inequalities in disparate forms, for an already marginalized population. Based on a qualitative
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Assessing the value of decentralized and interoperable data storage for service providers Inf. Syst. E-Bus. Manage. (IF 2.3) Pub Date : 2024-11-23 Melanie Verstraete, Ruben D’Hauwers, Maarten de Mildt, Didier Colle, Sofie Verbrugge
This article identifies how decentralized and interoperable storage solutions create value for service providers. These solutions are invented to serve the fundamental principle that data should not be confined behind company walls. Instead, these solutions facilitate the flow of data between different stakeholders, enabling innovation in data ecosystems through the reuse of information. Through multiple
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A divergent model of online social movements in organizations Inf. Organ. (IF 5.7) Pub Date : 2024-11-23 Joao Cunha
The divergent model explains the outcomes of people's participation in online social movements when people see each other's practices as interfering with their own.
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Impact of fit between knowledge potential and organizational routine updating on subsidiaries’ new product development performance Journal of Knowledge Management (IF 6.6) Pub Date : 2024-11-22 Le Yan, Wei Li, Jiawen Hou, Shizheng Tan
Purpose This study aims to examine new product development (NPD) performance to identify effective knowledge update strategies and assess the impact of environmental uncertainty on these dynamics. It aims to understand how different knowledge potentials and organizational routines interact to enhance product outcomes. The specific subsidiary context enriches understanding by identifying challenges
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Knowledge spillovers between R&D-driven incumbents and start-ups in open innovation: a systematic review and nomological network Journal of Knowledge Management (IF 6.6) Pub Date : 2024-11-21 Sonika Jha, Sriparna Basu
Purpose This study aims to examine the combinations of internal and external knowledge flows between research and development (R&D) incumbents and start-ups in the context of open innovation. While there is a growing body of knowledge that has examined how, in a knowledge economy, a firm’s knowledge and innovation activities are closely linked, there is no systematic review available of the key antecedents
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AI-empowered KM processes for decision-making: empirical evidence from worldwide organisations Journal of Knowledge Management (IF 6.6) Pub Date : 2024-11-18 Luna Leoni, Ginetta Gueli, Marco Ardolino, Mateus Panizzon, Shivam Gupta
Purpose This paper aims to provide empirical evidence on adopting artificial intelligence (AI), including generative AI, in knowledge management (KM) processes and its impact on organisational decision-making. Specifically, the study addresses three key research questions: RQ1: How is (generative) AI adopted within KM processes in organisations? RQ2: What factors influence the adoption of AI in these
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Digital knowledge management in agile self-tuning organisations: a multiple case study Journal of Knowledge Management (IF 6.6) Pub Date : 2024-11-19 Piera Centobelli, Roberto Cerchione, Eugenio Oropallo, Armando Papa, Stefano Palermo
Purpose Given the evolution that knowledge management (KM) has undergone since the advent of the digital transition, the purpose of this paper is to evaluate how KM processes have changed as a result of agile organisations’ adoption of digital technologies. Design/methodology/approach Years have passed since the onset of the fourth industrial revolution, and the technologies unique to this revolution
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Unleashing cultural diversity knowledge for improved knowledge sharing and integration: an in-depth qualitative analysis Journal of Knowledge Management (IF 6.6) Pub Date : 2024-11-18 Yasir Latif, Neil Harrison, Hye-Eun Chu, Ashish Malik, Mai Nguyen
Purpose This study aims to investigate international students’ experiences through a lens of knowledge management perspective, emphasizing their strategies for knowledge management in tandem with cultural adaptation. The primary objective is to elucidate how international students navigate cultural differences and use knowledge management strategies to augment their learning and integration, thereby
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Enhancing customer perception of co-production knowledge sharing: navigating scepticism and leveraging prosociality to unlock active feedback behaviour in co-creation Journal of Knowledge Management (IF 6.6) Pub Date : 2024-11-15 Shadrach Twumasi Ankrah, Zheng He, Jason Kobina Arku, Lydia Asare-Kyire
Purpose Drawing on the reciprocity principle of social exchange theory situated within Service-dominant Logic, this study aims to examine how customers’ perception of knowledge sharing in co-production, their inherent scepticism and prosocial orientation relate to their willingness to co-create and provide feedback on services. The authors also explored the interplay between these factors to identify
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Value tensions and actionable knowledge in grassroots innovation: a study of invitational ambiguity and implementation challenges Journal of Knowledge Management (IF 6.6) Pub Date : 2024-11-15 Gabriella Esposito, Paola De Bernardi, Alberto Bertello, Demetris Vrontis
Purpose This research paper explores how grassroots innovation initiatives address and resolve the challenges of translating broad and inviting values such as sustainability, inclusiveness and aesthetics into practical and actionable structures. This study examines the tensions and difficulties projects face in operationalizing these values, revealing the gap between idealistic goals and real-world
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Reexamining the relationship between knowledge paradox and collaborative performance Journal of Knowledge Management (IF 6.6) Pub Date : 2024-11-14 Ming-Chang Huang, Ming-Kun Tsai, Tzu-Ting Chen, Ya-Ping Chiu, Wan-Jhu You
Purpose This study aims to empirically investigate how knowledge paradox affects collaboration performance. Knowledge paradox, which arises from the simultaneous need for knowledge sharing and protection, is common in interorganizational collaboration. Using the ambidexterity perspective, this paper aims to reexamine the effect of the knowledge paradox on collaborative performance to explore the moderating
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Unlocking knowledge transfer dynamics across borders: key drivers in international strategic alliances Journal of Knowledge Management (IF 6.6) Pub Date : 2024-11-14 Mojtaba Rezaei
Purpose In today’s swiftly evolving and intensely competitive business landscape, organisations increasingly recognise the significance of cross-border collaborative partnerships. International Strategic Alliances (ISAs) have emerged as effective platforms to foster innovation and gain a competitive advantage. Within the context of the hotel industry, which epitomises international operations, this
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When is enough enough? A critical assessment of data adequacy in IS qualitative research Inf. Organ. (IF 5.7) Pub Date : 2024-11-12 Christine Abdalla Mikhaeil, Daniel Robey
Qualitative researchers across disciplines, including information systems (IS), face new pressures to ensure the transparency of their studies and their accountability for knowledge claims. As qualitative research becomes more scrutinized, researchers need to demonstrate transparency in their methods. However, the methods sections in published articles may not provide enough details to meet the changing
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Exploring knowledge management technologies to enhance sustainability and mitigate technostress from a collaborative perspective Journal of Knowledge Management (IF 6.6) Pub Date : 2024-11-12 Jihye Lim, Junseok Hwang
Purpose The relevance of digital technology and knowledge management (KM) has been increasing continuously owing to their importance in sustainability. However, research on which technology leads to collaboration in KM and how it affects sustainability is lacking. Therefore, this study aims to analyze knowledge collaboration management technologies for sustainable growth based on academic literature
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My way, your way, or no way? How Mobility-as-a-Service ecosystems emerge Inf. Syst. E-Bus. Manage. (IF 2.3) Pub Date : 2024-11-06 Thomas Schulz, Heiko Gewald, Helmut Krcmar, Heinz-Theo Wagner
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Collective attention overload in a global manufacturing company: a case study Inf. Syst. E-Bus. Manage. (IF 2.3) Pub Date : 2024-11-06 Victor Barros, Isabel Ramos
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Capabilities toward adoption of?outcome-based contracts Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-11-06 Sameer Mittal, Veli-Matti Uski, Vinod Yadav, Muztoba Ahmad Khan, Hannu K?rkk?inen
Purpose Manufacturing enterprises have started to offer the “outcome” derived from machines with the help of outcome-based contracts (OBCs). Offering OBCs leads to benefits such as increased revenues, stronger customer relationships and sustainability. However, implementing OBCs requires critical capabilities. Existing literature has focused on identifying these necessary capabilities, but the prioritization
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Cold start and hot feedback: a knowledge sharing and governance model considering individual willingness from a prospect theory perspective Journal of Knowledge Management (IF 6.6) Pub Date : 2024-11-07 Ji Zou, Mengya Li, Delin Yang
Purpose This study aims to address the issue of perfunctory sharing that arises in knowledge governance due to a lack of willingness to share knowledge between individuals within the same organization. This knowledge-sharing process does not occur simultaneously for both parties but follows a sequential progression. Additionally, this governance model fully considers the willingness of both parties
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Unveiling the dark and scary side of?metaverse: an in-depth qualitative investigation Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-11-05 Aman Kumar, Amit Shankar, Ankit Mehrotra, Muhammad Zafar Yaqub, Ebtesam Abdullah A. Alzeiby
Purpose Metaverse is one of the decade’s most exciting and transformative technological innovations. While the metaverse holds immense promise, it has potential risks and dark sides. This research aims to investigate and identify the crucial dark dimensions associated with the metaverse platforms. Design/methodology/approach Employing a qualitative phenomenological methodology, the authors interviewed
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Mitigating not-invented-here syndrome in consultant knowledge transfer by developing appropriate implementation guidelines Journal of Knowledge Management (IF 6.6) Pub Date : 2024-10-29 Nikola Suzic, Petar Vrgovi?, Cipriano Forza, Mikela Chatzimichailidou
Purpose This study aims to propose a framework for the development of implementation guidelines (IGs) that can help consultants mitigate not-invented-here (NIH) syndrome during a consultant intervention as a specific type of knowledge transfer. Design/methodology/approach The authors adopted a design science research approach for proposing an NIH-mitigating IG development framework. Inspired by findings
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Converting free users to paying customers in freemium services: a SaaS success model Inf. Syst. E-Bus. Manage. (IF 2.3) Pub Date : 2024-10-24 Pei-Fang Hsu, Hsin-Ru Rebecca Yen, Paul Jen-Hwa Hu, Tuan Kellan Nguyen
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The same but different: Understanding variation and similarity in the outcomes of a similar technology. A comparative case study on the deployment of manufacturing execution systems in three Belgian SME's Inf. Organ. (IF 5.7) Pub Date : 2024-10-22 Yennef Vereycken, Anne Guisset, Monique Ramioul
Current research on technological innovation seems preoccupied with studying the varying outcomes of technological innovation on work and organisations. To understand this variation and explain why technological innovation leads to specific outcomes, the process of technological innovation must be scrutinized. A comparative case study was conducted to examine the design, implementation and use of an
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Building cybersecurity resilience: integrating defense and recovery investment strategies in an expected resilience framework Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-10-23 Kunxiang Dong, Jie Zhen, Zongxiao Xie, Lin Chen
Purpose To remain competitive in an unpredictable environment where the complexity and frequency of cybercrime are rapidly increasing, a cyber resiliency strategy is vital for business continuity. However, one of the barriers to improving cyber resilience is that security defense and accident recovery do not combine efficaciously, as embodied by emphasizing cyber security defense strategies, leaving
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Assessing the impact of digital service innovation (DSI) on?business performance: the?mediating effect of?Artificial?Intelligence (AI) Journal of Enterprise Information Management (IF 7.4) Pub Date : 2024-10-22 Juan Carlos Monroy-Osorio
Purpose The research aims to explore the dynamic relationship between digital service innovation (DSI), artificial intelligence (AI) and business performance (BPer) in service-based models with a focus on how AI-enhanced insights from service use and customer feedback can strengthen business strategies. The aims are to show that DSI and AI are key to driving growth and efficiency in the digital economy